Skip to content

Traumatic Brain Injury Outpatient Program

The safety and wellbeing of our staff, patients, and community is Hennepin Healthcare’s highest priority as we navigate the complex and rapidly changing situation caused by COVID-19 (novel coronavirus). In an effort to keep our community and our staff as safe as possible, All appointments in the TBI Outpatient Program have been canceled through 4/24/20. Future cancellations are also possible and will be reassessed on an ongoing basis. Please read below for how to contact your provider with any questions or urgent needs. Please also refer to Hennepin Healthcare’s COVID-19 webpage for information regarding the virus.

Ways to connect with your TBI Outpatient Program care team:

  • MyChart is an online tool that allows you access to some of your health information via the internet. Through MyChart, you can message members of your care team, request medication refills, and obtain care through an e-visit. You can expect a response from our providers within 48 hours, and medication refills within 72 hours. Click here to Sign up for a MyChart account. If you already have an account, click here to Sign in to your MyChart account.
  • If you have a MyChart account, you may be eligible for a video visit with your provider.
  • If you do not have access to a computer and need to speak with someone about your symptoms or care, please call the TBI Outpatient Program at 612-873-9494; and press option 3. You may leave a message and someone will get back to you within 2 business days.
  • As always, if you have any health-related concerns or questions, you can always contact Nurse Telehealth at 612-873-6963.

Please also know that work is underway to allow patients to have a virtual office visit with their provider from their own home. We will be reaching out to patients who would be appropriate for this type of visit once this is in place.

Please check this website regularly for updates. If your appointment has been canceled, you will be contacted to reschedule once scheduling is again available. Currently, scheduling of future appointments is also on hold until a more clear timeline is known.

If you are a  new patient and have questions about the TBI Outpatient Program, please contact the Program Manager Nova McNally at 612-873-4172.

We offer up the information below to assist in your TBI care in case you are unable to see your provider soon:


Are you having issues with your vision? Here are tips to help with different problems you may be experiencing that can lessen problems until you can see your provider.

Mental Health

If you are experiencing emotions such as anxiety or depression, there are ways to deal with these issues including how to get your best sleep which is a very important part of TBI care.


State and county resources along with insurance and billing questions are here to help. In addition, there are resources to help you manage food and grocery needs.

Self Care

Taking care of yourself while recovering from a TBI is so important to enhance your healing. Simple things like drinking water, walking and positive thinking can help.

Stay Active

TBI "symptom friendly" activities keep your mind and body busy at a time when we need to stay home and stay safe.

The Traumatic Brain Injury (TBI) Outpatient Program uses an interdisciplinary approach toward providing unique and individualized treatment to patients with traumatic brain injury and their families, with a goal of improving their quality of life. Our expertise spans the entire continuum of brain injury severity, from mild TBI / concussion to severe TBI. The program serves people ages 13 and older with cognitive, physical and/or psychological impairment resulting from their injury. Children ages 12 and under are cared for in our Pediatric Brain Injury Program.

Over 16,000 TBIs occur in the state of Minnesota annually. Over 85% of these are mild TBIs, also referred to as concussions. Symptoms of a mild  TBI can go unrecognized and untreated. When seen by a specialist in TBI, people experiencing symptoms can get better faster and avoid long-term chronic complications.

What to Expect at Your First Appointment

You will be scheduled for an initial evaluation with a provider specializing in traumatic brain injury:

  • Board Certified Physical Medicine and Rehabilitation (PM&R) / Brain Injury Medicine Physicians
  • Nurse Practitioner
  • Physician Assistant

After a thorough examination and cognitive screening, a customized plan of care is developed to address your specific areas of concern. A TBI nurse is available to answer questions about your medications or plan of care.

Depending on your specific rehabilitation need you may be referred to members of our interdisciplinary team which is made up of:

Each team member will perform an initial evaluation and establish an individualized treatment plan based on your needs.

Should I Make an Appointment?

One of the most common reasons people come to the Traumatic Brain Injury Outpatient Program is the frustrating sense that "something just doesn't feel right". It is often the unexpected symptoms from a TBI that can be most challenging to deal with. If you find you are now struggling with any of these symptoms please make an appointment.

pt tech with patient reclining

What is a Brain Injury?

Mild, moderate or severe, they are all serious, even when called concussion. 

Symptoms of a Brain Injury

Brain injury symptoms can appear right away or in a few days. 

Brain Injury Prevention

Not all, but many brain injuries can be avoided. 

Brain Injury Research

Hennepin Healthcare is a leader in cutting edge research.

TBI in Seniors

Brain injuries in seniors who fall are often overlooked. 

TBI Rehabilitation

Rehabilitation after a brain injury can be tough - we are the right partner. 

The Commission on Accreditation of Rehabilitation Facilities (CARF) accredits the Traumatic Brain Injury Center Interdisciplinary Outpatient Rehabilitation Programs:  Brain Injury Program for adults, children and adolescents.  This accreditation demonstrates the TBI Outpatient Program’s commitment to quality improvement, safety and patient satisfaction by achieving the highest level of accreditation for this program.   The surveyors commented that: “The interdisciplinary outpatient brain injury specialty program has several innovative initiatives due to a creative and talented team that includes neuro vision rehabilitation as well as comprehensive interdisciplinary staff with brain injury specialists in occupational therapy, speech language pathology, neuropsychology, psychology, social work, nursing and physical therapy.”

TBI infographic

Healthy Matters | WCCO

Ask the Experts

This week, Dr. David Hilden brings a focus to traumatic brain injuries. He welcomes therapists Nicole St. John and Allison Carolan on the show.


contact photo only min park

Min Jeong Park Graf, MBBS

Medical Director

Traumatic Brain Injury Outpatient Program


contact photo only nova mcnally

Nova McNally, OTR/L

Traumatic Brain Injury Outpatient Program Manager


[email protected]

input search string and hit enter