Coronavirus (COVID-19)
Changes on our campus
We have made changes to our campus to protect our patients, staff, and community from the spread of coronavirus (COVID-19). If you plan to visit our downtown campus, please note where you can enter and how many individuals can visit. Please plan accordingly and thank you for understanding.
For the safety of everyone, please be advised that all patients, visitors, and staff are required to wear a mask or face covering while inside our facilities to guard against the spread of COVID-19.
In order to keep all patients, staff, and visitors safe, all visitors should please refer to the following rules and guidelines:
Visitor Rules
Visitor Guidelines
Visitors are able to enter our facilities either through 730 S. 8th Street (Red Entrance) or Purple Skyway from HCMC Parking Ramp (6th Street and Park Avenue).
(Effective 2/12/2021) For the safety and protection of our patients and staff, no visitors who are ill will be allowed to visit patients.
Emergency Department / Urgent Care (24/7)
ED/UC Patients: 1 visitor per ED visit
ED/UC Pediatric Patients: 2 parents/guardians
Vulnerable/Incapacitated Adults: 1 adult
Imminent End of Life Patients: 2 adults
Patients with Disabilities: 1 support person
Hospital inpatient (Non COVID) (10am - 8pm | 7 days)
2 visitors/support people per day. (Clergy and legal counsel do not count as visitors.)
Hospital inpatient (COVID) (n/a)
No visitors, except compassionate care.
Compassionate care patients (24/7)
Rotations encouraged between 10 am and 8 pm
2 adults at a time (additional rotation allowed up to six).
Visitors are required to check in and out at the Welcome Desks or your family be not be able to rotate visitors.
Inpatient pediatric patients (24/7)
2 parents/guardians
Labor & Delivery patients (24/7)
1 adult visitor and 1 Hennepin Healthcare doula or other professional doula
Newborns (24/7)
2 parents/guardians
Inpatients with disabilities (24/7)
1 support person
Outpatient clinic adult patients needing assistance (during clinic hours)
1 support person
Outpatient clinic pediatric patients (during clinic hours)
1 parent or guardian
730 S. 8th Street, Red Entrance
Open 24/7
Purple Skyway from HCMC Parking Ramp
6th Street and Park Avenue
M – F, 7:30 am until 8 pm
Clinic & Specialty Center
715 S. 8th Street
M – F, 7 am until 6 pm
913 S. 7th Street, Blue Entrance
M – F, 6 am – 6 pm
900 S. 8th Street, Blue Entrance
M – F, 8 am – 4:30 pm
We realize that human connection contributes to healing, and our staff is dedicated to ensuring that your loved one is supported and cared for emotionally and physically.
What you can do:
- Stay connected to your loved one with technology – smartphone, iPad, laptop. We can assist patients who might not be tech-savvy.
- Send or drop off a card, a special picture, or other mementos to help your loved one feel connected to home. We will make sure they get delivered.
- Drop off personal care items that bring your loved one comfort. Please know that we will do what we can to protect these personal items but we urge you not to leave anything of high value. It is not possible for us to guarantee the security of personal items at this busy time.
How do I drop off items?
From 8 am to 6 pm, drop your items off at the Welcome Desk at the 730 S. 8th St. Entrance.
Thank you for your understanding and please be assured that your loved one’s well-being is our # 1 priority. We are all family in this stressful time. To reach your loved one’s unit and/or room phone, please call 612-873-3000.