testing graphic people wearing masks

Coronavirus (COVID-19)

Changes on our campus

We have made changes to our campus to protect our patients, staff, and community from the spread of coronavirus (COVID-19). If you plan to visit our downtown campus, please note where you can enter and how many individuals can visit. Please plan accordingly and thank you for understanding.

For the safety of everyone, please be advised that all patients, visitors, and staff are required to wear a mask or face covering while inside our facilities to guard against the spread of COVID-19.

To keep all patients, staff, and visitors safe, all visitors should please refer to the following rules and guidelines:
Visitor Rules
Visitor Guidelines

Entrances to main campus

730 S. 8th Street, Red Entrance

Open 24/7

Purple Skyway from HCMC Parking Ramp

6th Street and Park Avenue
M – F, 7:30 am until 8 pm

Clinic & Specialty Center

715 S. 8th Street
M – F, 5:00 am until 6:00 pm
SAT, 8:00 am until 4:30 pm

900 S. 8th Street, Blue Entrance

M – F, 5:30 am – 6:00 pm

Visitor Restrictions

Visitors are able to enter our facilities either through 730 S. 8th Street (Red Entrance) or Purple Skyway from HCMC Parking Ramp (6th Street and Park Avenue).

(Effective 7/26/2022)

Emergency Department (ED) (24/7)

2 visitors per patient in all areas, exceptions:
If triage volume is greater than 20, only 1 visitor is allowed per patient in triage.

Inpatient adult patients (Non-COVID)

Unrestricted visitation during visiting hours
Visitors must maintain social distance with roommates in double rooms
1 overnight visitor per patient in private rooms
Visitor must arrive by 10 pm

Inpatient adult patients (COVID)

No visitors, except compassionate care*

Inpatient pediatric patients (Non-COVID)

Unrestricted visitation during visiting hours
2 visitors may stay overnight
Visitors must arrive by 10 pm

Inpatient pediatric patients (COVID)

2 visitors allowed per stay, including overnight
Must stay in room

Newborns/NICU (Non-COVID)

Mother and 2 other identified badge holders may accompany
1 other visitor each
Max 2 at bedside 

Newborns/NICU (COVID)

2 COVID-negative visitors per stay
Mother may visit when no longer infectious

OB/Labor and Delivery patients (Non-COVID)

2 adult visitors at bedside
Doula is allowed to support labor
2 adult visitors are allowed overnight

OB/Labor and Delivery patients (COVID)

1 adult visitor per stay, including overnight

Outpatient surgical service and procedural areas (Non-COVID)

1 visitor per patient in pre-op and PACU at a time
A second visitor may swap with the first visitor in PACU to allow
2 different visitors per patient

Outpatient clinic patients (during clinic hours)

Clinic & Specialty Center, Campus Clinics, Community Clinics
Maximum recommendations are 2 visitors in an exam room, not including the patient, subject to provider discretion

Inpatient Psychiatry patients

Visitors are allowed during psychiatry visiting hours to support group participation 

* Compassionate care visitation for patients with COVID-19 patients
Visitor must stay in patient room, cannot go elsewhere in the hospital

Visitors are required to check in and out at the Welcome Desks or your family will not be able to rotate visitors.

Drop off items to loved ones

We realize that human connection contributes to healing, and our staff is dedicated to ensuring that your loved one is supported and cared for emotionally and physically.

What you can do:

  • Stay connected to your loved one with technology – smartphone, iPad, laptop. We can assist patients who might not be tech-savvy.
  • Send or drop off a card, a special picture, or other mementos to help your loved one feel connected to home. We will make sure they get delivered.
  • Drop off personal care items that bring your loved one comfort. Please know that we will do what we can to protect these personal items but we urge you not to leave anything of high value.  It is not possible for us to guarantee the security of personal items at this busy time.

How do I drop off items?

From 8 am to 6 pm, drop your items off at the Welcome Desk at the 730 S. 8th St. Entrance.

Thank you for your understanding and please be assured that your loved one’s well-being is our # 1 priority.  We are all family in this stressful time.  To reach your loved one’s unit and/or room phone, please call 612-873-3000.