Coronavirus (COVID-19)
Changes on our campus
We have made changes to our campus to protect our patients, staff, and community from the spread of coronavirus (COVID-19). If you plan to visit our downtown campus, please note where you can enter and how many individuals can visit. Please plan accordingly and thank you for understanding.
For the safety of everyone, please be advised that all patients, visitors, and staff are required to wear a mask or face covering while inside our facilities to guard against the spread of COVID-19.
In order to keep all patients, staff, and visitors safe, all visitors should please refer to the following rules and guidelines:
Visitor Rules
Visitor Guidelines
730 S. 8th Street, Red Entrance
Open 24/7
Purple Skyway from HCMC Parking Ramp
6th Street and Park Avenue
M – F, 7:30 am until 8 pm
Clinic & Specialty Center
715 S. 8th Street
M – F, 5:00 am until 6:00 pm
SAT, 8:00 am until 4:30 pm
900 S. 8th Street, Blue Entrance
M – F, 5:30 am – 6:00 pm
Visitors are able to enter our facilities either through 730 S. 8th Street (Red Entrance) or Purple Skyway from HCMC Parking Ramp (6th Street and Park Avenue).
(Effective 2/23/2022)
Emergency Department (ED) (24/7)
1 visitor per patient in all areas, exceptions:
ED Pediatric Patients: 2 parents/guardians
ED Vulnerable/Incapacitated: 1 visitor
ED Imminent End of Life Patients: 2 visitors
ED Patients with Disabilities: 1 support person
Inpatient adult patients (Non COVID)
2 visitors per day during designated visitor hours, except compassionate care*
Inpatients adult patients identified as vulnerable
1 primary support person
Inpatient adult patients (COVID)
No visitors, except compassionate care*
Inpatient pediatric patients (Non-COVID)
2 visitors allowed per 24 hours, including overnight, except compassionate care*
Inpatient pediatric patients (COVID)
2 visitors allowed per 24 hours, including overnight, except compassionate care*
Newborns/NICU (Non COVID)
Mother and 1 other identified visitor per stay
Newborns/NICU (COVID)
1 COVID-negative visitor per stay
Mother may visit when no longer infectious
OB/Labor and Delivery patients (Non COVID)
2 adult visitors per stay, 1 overnight post-partum
1 Hennepin Healthcare doula or other professional doula
OB/Labor and Delivery patients (COVID)
1 adult visitor per stay, including overnight
1 Hennepin Healthcare doula or other professional doula
Outpatient surgical service and procedural areas (Non COVID)
2 visitors for each patient
Outpatient clinic patients (during clinic hours)
Clinic & Specialty Center, Campus Clinics, Community Clinics
1 support person, parent or guardian
Inpatient Psychiatry patients
Visitors allowed by appointment only
* Compassionate care patients (24/7)
Rotations encouraged between 10am and 8pm
2 visitors at a time. Multiple family allowed to rotate as agreed upon. Ideal limit six people total, with exceptions. Children must be
accompanied by an adult at all times. Mask required.
Visitors are required to check in and out at the Welcome Desks or your family will not be able to rotate visitors.
We realize that human connection contributes to healing, and our staff is dedicated to ensuring that your loved one is supported and cared for emotionally and physically.
What you can do:
- Stay connected to your loved one with technology – smartphone, iPad, laptop. We can assist patients who might not be tech-savvy.
- Send or drop off a card, a special picture, or other mementos to help your loved one feel connected to home. We will make sure they get delivered.
- Drop off personal care items that bring your loved one comfort. Please know that we will do what we can to protect these personal items but we urge you not to leave anything of high value. It is not possible for us to guarantee the security of personal items at this busy time.
How do I drop off items?
From 8 am to 6 pm, drop your items off at the Welcome Desk at the 730 S. 8th St. Entrance.
Thank you for your understanding and please be assured that your loved one’s well-being is our # 1 priority. We are all family in this stressful time. To reach your loved one’s unit and/or room phone, please call 612-873-3000.