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Make an Appointment

If you need to schedule an appointment, please call 612-873-6963.

The safety and wellbeing of our staff, patients, and community is Hennepin Healthcare’s highest priority as we navigate the complex and rapidly changing situation caused by COVID-19 (novel coronavirus). Effective Monday, March 16, we are canceling non-essential / non-emergency clinic visits at all of our Hennepin Healthcare sites.

Video Visits

Video Visits are scheduled appointments with your healthcare provider where you connect via the Hennepin Healthcare MyChart mobile app on your smartphone or tablet, or via a camera-enabled laptop or desktop computer browser. Throughout the appointment, you will be able to see, hear and speak to your provider and they will be able to do the same with you, similar to how Apple FaceTime and Skype video calls work.

To find out if a Video Visit is appropriate for you at this time, please call 612-873-6963.


MyChart e-visits are an easy way to replace a non-urgent clinic appointment or certain urgent care visits and receive quick online care. They are available for medical concerns, such as:

  • COVID-19 screening
  • Cold/flu-like symptoms
  • Stuffy/runny nose
  • Sore throat
  • Coughing
  • Sinus congestion
  • Earache
  • Red/itchy eyes
  • Heartburn
  • Diarrhea
  • Urinary problems
  • Seasonal allergies

You can expect a response from our providers within 24 hours. Sign up for a MyChart account and request an e-visit or Sign in to your MyChart account and request an e-visit.

As always, if you have any health-related concerns or questions, you can always contact Nurse Telehealth at 612-873-6963.

Hospital-Based Clinics

Some of our clinics are "hospital-based" at Hennepin Healthcare. This means that some billing from a visit may not be covered by your insurance plan. We encourage you to check your insurance coverage before visiting a clinic for the first time. Your insurance may require that you meet your annual deductible and/or require that you pay a percentage of the bill rather than just an office visit co-payment. Check with your insurance company if you have any questions. Read our FAQs about hospital-based clinics to learn more.

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