Eye Doctor Patient Exam, hcmc appointment, set up an appointment, how to make an appointment on the phone, online visit

Make an Appointment

To schedule an appointment by phone, call 612-873-6963, Monday through Friday 7:30 am to 5:30 pm. To schedule online, current patients can log into MyChart or create an account if you don’t have one. If you are a new patient, please use our easy online scheduling portal.

Your Safety is Our Priority

The safety and well-being of our staff, patients, and community is always our greatest priority. In addition to in-person clinic visits, Hennepin Healthcare offers video visits and MyChart E-Visit options to access the same expert care from the comfort and convenience of home.

Video Visits

Video visits

A video visit is just like a traditional office visit where you choose which doctor you will see. It could be with your established doctor or another provider from Hennepin Healthcare. Video visits are scheduled appointments where you connect directly with your provider through the Hennepin Healthcare MyChart mobile app or via a direct link that will be sent to you. There is no longer a need to download any apps. You can connect on your smartphone, or tablet, or via a camera-enabled laptop or desktop computer browser. Throughout the appointment, you will be able to see, hear, and speak to your provider and they will be able to do the same with you, similar to how Apple FaceTime works.

To find out if a video visit is right for you at this time, please sign in to your MyChart account, or call 612-873-6963.



MyChart E-Visits are an easy way to replace a non-urgent clinic appointment and receive online care from wherever you are. They are available for many clinical conditions, such as:

  • Cold/flu-like symptoms
  • Stuffy/runny nose
  • Seasonal allergies
  • Sore throat
  • Coughing
  • Sinus congestion
  • Ear pain
  • Red/itchy eyes
  • Heartburn
  • Diarrhea
  • Urinary problems
  • Vaginal yeast infection

Simply sign in to your MyChart account and select E-Visit from the menu. You will be asked to complete a quick series of questions related to your symptom history. You can expect a Hennepin Healthcare provider to respond via secure message with a diagnosis and treatment instructions


E-Visits may be covered by your insurance. If your insurance company determines the visit to be a non-covered service, you are responsible for E-Visit charges. Our standard E-Visit charge is $50 although additional services or screenings could cause a change to the total charge amount.

Nurse Line

Nurse Line

If you have any health-related concerns or questions, you can always contact the Hennepin Healthcare Nurse Line at 612-873-6963, and one of our nurses can assist you.

Hospital-Based Clinics

Some of our clinics are "hospital-based" at Hennepin Healthcare. This means that some billing from a visit may not be covered by your insurance plan. We encourage you to check your insurance coverage before visiting a clinic for the first time. Your insurance may require that you meet your annual deductible and/or require that you pay a percentage of the bill rather than just an office visit co-payment. Check with your insurance company if you have any questions. Read our FAQs about hospital-based clinics to learn more.