Timing

The vaccine distribution for Minnesota citizens is being managed by the Minnesota Department of Health (MDH) through a series of phases. Phases have been set based on individual risk.

You will be able to get the vaccine when you are eligible, according to these phases.

For up to date information on our current phase visit the MDH vaccine plan web page.

Vaccine Safety

We understand that there are concerns with the safety of COVID-19 vaccines. Hennepin Healthcare is confident in the science behind the vaccines and encourages you to learn more so that you are comfortable and confident in getting the vaccine. 

The CDC offers helpful resources:

8 Things to Know About the U.S. COVID-19 Vaccination Program 

Ensuring the Safety of COVID-19 Vaccines

Understanding mRNA Vaccines

Equitable Distribution of Vaccines

Throughout the pandemic, we have been guided by a multidisciplinary group of thoughtful providers and other stakeholders at Hennepin Healthcare who consider ethical issues related to COVID, including our obligation to lead in addressing health equity by getting COVID-19 vaccine to the communities we serve. The limited and unpredictable initial supply of vaccines presented challenges as we faced high demand, systemic barriers, and an urgent need to “get shots in arms,” but we maintain a fierce commitment to move forward in a focused and equitable way.

To stand up the infrastructure quickly, and meet state goals for getting vaccines to patients, we started by using MyChart for the first wave as the most efficient and effective way to communicate to a large population of patients. Recognizing that MyChart likely disadvantaged certain target populations, we redoubled our efforts to engage with vulnerable populations by greatly expanding our list of tactics to reach out to patients who would be missed by traditional methods. 

Reaching out to community for vaccination access

 Our initial outreach targeted 15 Target zip codes in our catchment area defined by the Community Needs Index (CNI), which is a model that looks at 15 factors across five domains (income, culture—race/ethnicity/language, education, insurance, and housing). We identified the top 10 zip codes with highest rate of COVID-19 positive patients. Of these ten zip codes, six overlap with the CNI Target Zip Codes.

We reached out first to our patients from these areas by MyChart to give them access to scheduling the quickest, but recognized that these groups require more robust interventions since traditional technology-based solutions are not as effective. We put in place additional outreach activities with the following criteria as a guide: Unstable housing, using the Housing stability index score in EPIC; Limited English Proficiency (LEP) – self-identified in EPIC as “preferred language.”  Target languages including Spanish and Somali, which represent 83% of all LEP patients; the clinical risk score—using our Hierarchical Condition Category (HCC) score and tiering, target groups in our high and extreme risk tiers.

 

Communication outreach activities have included:

• Emails and text messages in English, Spanish, and  Somali
• Live and automated phone calls in English, Spanish, and Somali with the opportunity to connect to an operator to schedule an appointment or ask questions
• Social media
• Personal calls from providers to patient panels
• Personal calls from Somali- and Spanish-speaking providers and care team members
• Personal calls from interpreters to Somali and Spanish
• Personal calls from our Connection Center and/or Telehealth staff 
• Personal USPS letter in various languages

Vaccination clinics in the community 

To fulfill our shared commitment to vaccine equity, we also are collaborating with the state, county, and community partners to offer onsite vaccination clinics that meet our communities where they are. If you are interested in hosting or referring an organization for a community clinic, email [email protected]

Recent examples include:

• partnering with multiple churches and community centers serving local residents
• partnering with Hennepin County Community Health and Minneapolis Public Health to vaccinate residents and staff of assisted living facilities, educators, unaffiliated healthcare workers, emergency responders
• partnering with Hennepin County Community Health to vaccinate persons who are currently incarcerated
• partnering with Healthcare for the Homeless and MDH to vaccinate persons living in shelters
• partnering with Minneapolis Public Housing to vaccinate public housing residents
• partnering with St Anthony Village School System, UCare, and Healthfair 11 to independently stand up a community site to vaccinate unaffiliated healthcare workers and educators

We continue to develop new partnerships with community groups such as churches, community centers, and grassroots organizations to establish vaccine locations within the targeted areas.

As we identify barriers, including vaccine hesitancy in cultural communities, our providers are reaching out through trusted media channels to increase confidence in the safety and efficacy of the COVID-19 vaccine.