Supply Chain Management

Under the Division of Financial Services, Supply Chain Management is driven to provide Hennepin Healthcare's patients, families, and staff with quality products that are safe and cost-effective. We are committed to creating a network of organizations by designing and managing a seamless, value-added supply chain through collaboration with our suppliers, customers, and the community.

Supplier Credentialing

New Products

Payment Information

Bill to:
Hennepin Healthcare
ATTN: Accounts Payable
PO BOX 58399
Minneapolis, MN 55458


The Purchasing Department is a centralized business unit responsible for procuring all products and services for Hennepin Healthcare and its affiliates. Purchasing manages all relationships with vendors and suppliers and is responsible for enforcing and communicating all rules defining how to conduct business with Hennepin Healthcare to vendors.

The Purchasing Department abides by the Hennepin Healthcare mission and values.

We are committed:

  • To source the best product at the best possible price
  • To maintain the availability of products at the minimum inventory and operating investment
  • To ensure a fair and unbiased process
  • To encouraging supplier diversity

To achieve our mission we are constantly monitoring market place conditions for over 54,000 products. We conduct quarterly Business Reviews with our suppliers and end users.

Central Processing

Central Processing is responsible for reprocessing reusable medical/surgical instruments and supplies in a manner that is safe, effective, and follows recommendations set forth by governing agencies. Central Processing Department serves all Hennepin Healthcare Clinics, nursing stations, operating rooms, and affiliates. The department has specialized expertise and direct responsibility for providing clean and sterile medical/surgical supplies and equipment to patient care areas.

Central Processing Department is divided into four major areas to accomplish the functions of decontamination, assembly and sterile processing, sterile storage, and distribution.

  1. In the decontamination area, reusable equipment, instruments, and supplies are cleaned and decontaminated by means of manual or mechanical cleaning processes and chemical disinfection.
  2. Clean items are received in the assembly and packaging area from the decontamination area and are then assembled and prepared for issue, storage, or further processing (like sterilization).
  3. After assembly or sterilization, items are transferred to the sterile storage area until it is time for them to be issued.
  4. Several major functions are carried out in the distribution area: case cart preparation and delivery; exchange cart inventory, replenishment and delivery; telephone-order and requisition-order filling; and, sometimes, patient care equipment delivery.

Strategic Sourcing and Contract Management

The Strategic Sourcing Department provides leadership and direction of product utilization/analysis, spend/supplier analytics, contracting, and sourcing processes to achieve the Supply Chain Management (SCM) goals and objectives of the organization.

The Strategic Sourcing Department is responsible for identifying and assisting in the implementation of total cost supply/product reductions (non-labor) through product acquisition cost, standardization, utilization in the supply chain, as well as best practice opportunities to reduce cost and maintain/improve patient outcomes.

The Strategic Sourcing Department manages contracting efforts across portfolios by ensuring a standardized competitive negotiation process (RFx) including associated documentation to support any contractual/legal matters.

The Strategic Sourcing Department provides technology, process audits and improvements in contracting/sourcing, and measures and communicates contract compliance, provides rebate and price management, as well as contracting analytics when needed. The Department develops and maintains collaborative relationships with clinical, administrative, the Medical Center’s staff, suppliers, GPO, and Purchasing to identify opportunities for process improvement, improve customer service, development policies and procedures, development of key reporting tools, and implementing Supply Chain best practices.


Logistics is responsible for directing the receiving, storage and distribution strategies across the organization for all products, mail and materials. Logistics handles Periodic Automated Replenishment (PAR) management for all our clinical areas. Logistics uses Kanban as an organizational tool to maintain an orderly and efficient flow of materials and supplies. The goal is to allow a standardized work process based on “pull”, which serves as a continual quality improvement tool to eliminate wasted time, space, overstocking and inventory expense.

Logistics distributes over 30,000 items to 135 locations inside the hospital and to all outside clinics and affiliates.

Logistics operates 365 days a year on a 14X7 hour basis.


612-873-2362 Product Orders
612-873-9600 AP Phone
612-630-8292 AP FAX
[email protected]
612-873-2292 SCM Office
612-904-4253 SCM Fax
[email protected]

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