Help Us Build the Next Generation of Excellent and Equitable Healthcare
Let’s build a better future together.
The Comprehensive Campus Development Plan (CCDP) is a strategic plan that will guide the future of Hennepin Healthcare as a system. The CCDP is also an opportunity to reimagine the eight-block Hennepin Healthcare System main campus, as well as our system’s business models, programs, service offerings and infrastructure. It is aimed at positioning our System to positively impact our team members, patients, communities, and stakeholders.
Centering Lived Experience
We believe that your experiences and perspectives are critical for us to not only understand what needs to evolve, but also to develop equitable strategies for the future. That’s why we have been utilizing an approach that focuses on your direct dreams, ideas and thoughts.
Throughout this project, we have connected with all parts of our community —patients, team members, local community members, as well as healthcare, business, and elected leaders. We have focused our learning most deeply on understanding our team members’ perspective and the members of our community who have experienced discrimination or find it difficult to access healthcare.
We carried out these collaborative approaches because they represent the hard work that is needed to build a future of health and wellness that works better for all of us.
What Did We Learn From Our Community?
Hennepin Healthcare engaged and sought insights from the many people who comprise Hennepin Healthcare: team members, patients, Hennepin County residents, community, healthcare and business leaders, as well as local and state government officials.
We are excited to share an overview of the insights you shared with us.
Download our Learning Together | Engagement Insights Report Overview to read a summary of phase 1 focused learning with our community. Watch and listen as the community shares visions of how to transform Hennepin Healthcare.
Team Member Engagement
Team member engagement is a continuation of our ongoing nine-month effort to create the blueprint for our future as an equity-focused health system. Our engagement work in the initial phases of this process was focused on the community at large in significant proportion, while we also spoke with team members in detail. In February and March we are turning the microphone toward our team members exclusively to learn more about their innovative ideas to improve the system, enhance care and team experience, and better serve our community. Our committed Hennepin Healthcare team members strive to provide exceptional care every day, whether directly on the front lines of patient care or behind the scenes.
Hennepin Healthcare launched community engagement and future planning to create a more just and equitable healthcare experience in Hennepin County.
The community served by our healthcare system has been directly engaged to share thoughts, ideas and wishes for how they would like to receive healthcare. Collectively, we are now creating a vision for the future of Hennepin Healthcare that improves community benefit, access, outcomes and value.
This effort is centered around listening, learning, collaborating and creating new systems that integrate future organizational plans with the desires and goals of the diverse and vibrant community we are honored to serve. Learn more about our stakeholder engagement approach.
Currently, we are turning the microphone to allteam members to gather more of their creative insights. Learn more about focused team member engagement.
The Learning Together phase came to a close at the end of December. We are moving seamlessly into the Planning Together phase.
During this phase, we are selecting the approaches to future planning considered during Phase Two: Creating Together that have the greatest potential for achieving the needs and wishes shared by our community. We are creating a bold plan to deliver a more just and equitable healthcare system, closely evaluating analyzing what we what the community has shared with us during the Learning Together phase and evaluating the broader healthcare landscape and social influencers of health in Hennepin County.
Since Phase One, we learned with and from over 1,130 community and team members in English, Somali, Spanish, Lao and Hmong through five different methods. We engaged these communities using both virtual and in-person methods including: key-informant (individual) interviews, small group discussions, community pop-ups, surveys and a community forum.
We are grateful to all who shared their time, energy, experiences and insights with us. We want to specifically thank our team members for your support of this project while simultaneously caring for our patients with great dedication.
We hosted two workshops with our Expert and Artist Design Team, one in person and the other virtual. During these workshops, our open discussions focused on creative solutions to achieve the vision that our community shared with us, dismantle injustices and create more equitable systems to improve healthcare.
In addition, we distributed pre-stamped postcards asking our community to share their artistic vision of what an inclusive and equitable downtown healthcare campus might look like. We collected 187 postcards from community members, patients, family members, loved ones and team members. The creative input from all postcards was carefully reviewed and can be found in the postcard project report.
Download the Learning Together | Engagement Insights Report Overview to read what we learned.
In late January through March, we will be creating opportunities for more team members to engage in the planning process. This will help us ensure our improvements are aimed at building a culture and employer environment based on team member input.
We will also continue to meet with our Expert and Artist Design Team. This group of health equity experts, healthcare professionals, community leaders and artists is working with physicians, leaders and other team members to envision how the insights gathered so far might be put into action.
The completed workshops to-date were energizing, dynamic experiences that fueled future-oriented ideas, creativity and problem-solving. Most importantly, the discussion sparked powerful ideas about how to achieve the vision that you and our community shared with us. The input gathered in 2021 provided a solid foundation to continue to explore potential strategies for how to achieve a more equitable and responsive healthcare system.
This planning process is just the first step in the transformation of Hennepin Healthcare. The next steps will take place over 2022-24 and involve the Board of Directors of Hennepin Healthcare, the county commissioners and the Hennepin Healthcare team in the development of a detailed implementation plan. Only after this implementation plan is completed will the multi-year rebuilding of the campus take place.
Please see our current updates page, Voices of Hennepin Healthcare blog series and sign up for our monthly newsletter from Jennifer DeCubellis, CEO of Hennepin Healthcare.