You know your health and your community best. We recognize and value your expertise — and believe that your experiences, ideas, perspectives, insights and needs are essential community wisdom. That’s why our approach to future planning focuses on your input as we develop strategies to transform our healthcare system.
Every experience with healthcare and health systems is deeply personal. Sometimes this means sharing an experience can feel painful or difficult. We know and understand this may be the case — that’s why we promise to respect and honor your feedback as we plan for a more equitable future at Hennepin Healthcare.
By sharing your real-life experiences and vision, you help us create a plan that is far better than what we might develop without collaborating with you. Together, we can innovate new ways of community-inspired care, as well as address gaps and opportunities for improvement within our system.
We thank you for your feedback and commit to approaching it with care and respect.
Our Local History
To build a more equitable future, it is helpful and instructive to recognize our past. Our hospital, for example, is located in the Elliot Park Neighborhood and is one of many aspects of our regional landscape that has been shaped by several important socio-historical realities. By looking at what has happened, we can ask fundamental questions about what ultimately became today’s realities (and why), keeping this important historical context in mind as we build a vibrant future together.
Hennepin Healthcare launched community engagement and future planning to create a more just and equitable healthcare experience in Hennepin County.
The community served by our healthcare system has been directly engaged to share thoughts, ideas and wishes for how they would like to receive healthcare. Collectively, we are now creating a vision for the future of Hennepin Healthcare that improves community benefit, access, outcomes and value.
This effort is centered around listening, learning, collaborating and creating new systems that integrate future organizational plans with the desires and goals of the diverse and vibrant community we are honored to serve.
This project welcomed and reached out to a variety of team members, including hourly workers, executive leaders, frontline care providers, patients and members of our community that have experienced discrimination or increased barriers when accessing healthcare. We also engaged broader community members representing public and private sectors who also want to build a future that includes excellent health for all.
Ultimately, community wisdom means that the lived experiences of patients, team members, families, neighbors and the community at large inform how Hennepin Healthcare cares for people in the ways they both need and want to seek and receive healthcare.
For Hennepin Healthcare to fulfill our mission of delivering equitable care — now and in the future — we must listen to and learn from you.
You know your community best. We seek to know more about you and your loved ones’ healthcare needs, experiences and challenges — as well as your boldest desires for equitable care.
We are continuing to ask for your input. Please request or download a postcard to share your insights. The drawings you create will be examined by a committee of community designers who will integrate your vision into this process.
Since beginning the project, we have learned with and from over 1,130 community and team members in English, Somali, Spanish, Lao and Hmong through five different methods. We engaged these communities using both virtual and in-person methods including: key-informant (individual) interviews, small group discussions, community pop-ups, surveys and a community forum.
We are grateful to all who shared their time, energy, experiences and insights with us. We want to specifically thank our team members for your support of this project while simultaneously caring for our patients with great dedication.
The Learning Together phase came to a close at the end of September. We are moving seamlessly into the Creating Together phase.
During this phase, we are closely analyzing what the community has shared with us during the Learning Together phase and evaluating the broader healthcare landscape and social influencers of health in Hennepin County.
The goal is to have a complete picture of what our community wants and needs — as well as how we advance health equity.
During this phase, we are closely analyzing what the community has generously shared with us to date. This wisdom will help us develop a detailed understanding of what our community wants and needs.
Our postcard project continues gathering insights from our community.
We are also convening a Community Design Team of equity experts and artists. They will help ensure we keep community wisdom central in our planning and promote creative, future-oriented thinking.
We are currently collecting, organizing and reviewing all information. We will share key learnings from the community engagement by the end of 2021.
Please see our current updates page, Voices of Hennepin Healthcare blog series and sign up for our monthly newsletter from Jennifer DeCubellis, CEO of Hennepin Healthcare.