Across the country, healthcare planning often occurs without community involvement — even though most experts agree that community health is an important part of individual health and addressing health inequities. (Learn more about social determinants of health.)
At Hennepin Healthcare, we’ve set out to do something remarkably different. Our planning process doesn’t simply consider community. Instead, our strategy will be developed with community insight and engagement as its core driver.
“It’s about doing our part to address the inequities and unjust realities we see in healthcare.”
- Jennifer DeCubellis, CEO of Hennepin Healthcare
We are beginning this plan with an intensive focus on community engagement. We will actively seek your thoughts, experiences, ideas and boldest desires for healthcare in the community we share.
Next, we will integrate your input carefully. Our community’s true needs and wishes will be the central focus as we develop plans for our future.
The community engagement and future planning aims to develop a bold strategy to:
- Deeply understand the true healthcare needs of our community
- Build a more just and equitable healthcare system that responds quickly to the changing needs of those we care for
- Specifically improve overall care for those who experience discrimination or increased barriers when accessing healthcare
- Fully live our mission of providing outstanding care to everyone
Phase 1: Learning Together
July – October 2021
During this phase, we will work to understand and assess community needs. We will do this through extensive community engagement, as well as conversations with Hennepin Healthcare employees.
Phase 2: Creating Together
October – December 2021
Using the information and insights gathered during phase one, we will define, test and refine approaches to future planning.
Phase 3: Planning Together
December 2021 – February 2022
We will create a bold plan to create a more just and equitable healthcare system. A draft of this plan is expected in March 2022.
Our Commitment to Our Community
Hennepin Healthcare’s goal is to create a better healthcare system that provides equitable care. We will listen to our community’s input to develop a bold strategy to bring the best in medical care, training, research and innovation to improve all aspects of care.
In keeping with our commitment to health equity, diversity, inclusion and belonging, we will carry out:
An equitable approach to community involvement:
We will learn with our community and focus on its most important issues. We will value our fellow community members’ time and input. Hennepin Healthcare will focus efforts on learning with Black, Indigenous and other communities of color, in addition to team members who reflect the communities we serve, as well as broader community voices across public and private sectors.
Deep collaboration with community leaders:
We will not only lead a large community learning program to kick off this effort, we will also bring community voices directly to the strategy table. A design team composed of community members will co-create with us to ensure the delivery of a plan that reflects the needs and desires of those experiencing the greatest health inequities.
A process that builds trust through transparency and technology:
As we learn, our community will learn. We will share information about this project on an accessible website and through multiple other formats. We will also communicate monthly with our community by email and on social media to share our status, learnings and voices of Hennepin Healthcare.
Who Is Involved in Community Engagement
Hennepin Healthcare Advisory Committee
A 15-member team committee consisting half with Hennepin Healthcare leadership and half with external Hennepin Healthcare board members.
Hennepin Healthcare Community Engagement Subcommittee
The primary workgroup guiding and monitoring the progress of engagement efforts, led jointly by senior leadership across health equity, people and culture, and public relations and marketing.
Engagement Strategy and Execution
Imagine Deliver, a local, woman- and Muslim-owned design firm will lead the community engagement work.