Commitment to Diversity
From our CEO, Jennifer DeCubellis:
As an organization, we send our condolences to the family and friends of George Floyd. We also join the chorus that wants change. We at Hennepin Healthcare are committed to equity – justice and fairness – toward all people. Racism and discrimination violate our values as an institution and run counter to our work to save lives and improve the health of our community. We all know that racism and discrimination contribute to worse physical and mental health outcomes and we see once again this week that they can be fatal.
As a healthcare system, we are healers at heart and truly believe we are here for life. We will remain vigilant in our efforts to level the field for health equity and improve health outcomes for those we are here to serve.
May George Floyd rest in peace and may our institution and this community redouble our commitment to work against discrimination and continue our pursuit of equity.
At Hennepin Healthcare we know that immigrants in our community have more fear and worries. We know that the recent increase in hate crimes, discrimination, fear of deportation and stereotyping against a person can be bad for the health and well-being of all of the people we serve. We promise to serve all people who ask for our help.
We Have Support:
- We will always keep your information private. When you visit us, we do not ask for your immigration status. We never share your information unless you give us permission or it is required by law.
- We want to know about your worries and fears. We want you to feel safe getting help. Hennepin Healthcare is a safe place to tell us about yourself, your family, and your community. Stress can turn into anxiety and depression. We want to listen to you and understand your struggles. We want to help you with what you are facing.
Are You Afraid?
- Are you afraid to drive? Are you afraid of going to the doctor? Are you afraid to apply for medical assistance? Tell us if you are having trouble getting to us. We can help you. We want to make it easier for all people.
- Immigration and Customs Inforcement (also known as ICE) has a rule that limits its power to act in "sensitive locations." This includes hospitals and doctors’ offices. This is so that you don’t have to be afraid of ICE when you get medical care. If we find out that ICE is breaking this rule at the hospital or clinics, Hennepin Healthcare will file a complaint.
Our moral values are:
- We denounce hatred, violence, and bigotry.
- We value all people as individuals.
- We cherish relationships that lead to healing and nurturing.
- We believe in the creation of a more inclusive community.
We Have Interpreters:
Hennepin Healthcare hospital and clinics are located in neighborhoods all over Hennepin County. We provide services in many different languages. Our interpreters:
- Always Free
- Speak 71 languages
- Here 24 hours a day
- Here 7 days a week.
We Are All Equal:
Our doctors, nurses, and other healthcare workers are committed to serving diverse communities. They all want to serve you with the attention and respect you deserve. Many of our staff are immigrants, or children of immigrants. We have a variety of services available to you. This includes help with:
- Getting enough food
- Legal services
- Medical care
- Mental health care
- Public safety, and more.
It has been an honor for us to take care of you and your family. We are here to support you in all types of situations and challenges you have to face. We hope you will allow us to continue working with you.
A Culturally Competent Workforce
At Hennepin Healthcare we are committed to creating a culturally competent and inclusive work and care environment where all employees, patients, patients’ family members, volunteers, and business partners are treated with fairness, dignity, and respect without regard to race, color, creed, religion, national origin, gender, sexual orientation, gender identity, disability, age, marital status, or veteran status.
Hennepin Healthcare has been able to survive and thrive for more than 120 years as a provider of healthcare to all in need because of its ability to serve an always changing community. A commitment to diversity makes this possible.
Hennepin Healthcare's values clearly state that "every person has dignity and worth" so employees and physicians treat patients, their families, and other employees with integrity, compassion, courtesy, and respect. Hennepin Healthcare's commitment to diversity includes a Diversity and Inclusion Strategy with diversity training for employees, diversity actions identified for departments, and creation of policies, procedures, and practices that are sensitive to the diversity of our employees and patients.
Supporting LGBTQ healthcare
Hennepin Healthcare offers a welcoming environment for the LGBTQ community with both adult and pediatric programs. The Adult Gender and Sexual Health Clinic provides primary care to adult gay, lesbian, bisexual, transgender, queer, questioning, gender-nonconforming, and non-binary. The Pediatric Gender and Sexual Health Program provides primary care and mental health care to children, adolescents and young adults who identify as gay, lesbian, bisexual, transgender, queer, gender-questioning or gender-nonconforming. Physicians, community health workers, social workers and mental health specialists work together to provide informed care in a safe environment.
Hennepin Healthcare was one of a select group of 303 healthcare facilities nationwide to be named Leaders in LGBTQ Healthcare Equality, and one of four facilities in Minnesota to be awarded Leader status.
Valuing diversity and welcoming all is not only the right thing to do but is imperative to the work that we do. Cultural competence enables us to deliver high-quality care, improve the patient experience, be a great place to work and be a successful and viable organization.