The Interpreter Services Department, one of the largest hospital interpreter programs in the country, provides professional, culturally competent language interpretation and cultural brokering / advocacy to establish clear communication between the provider and the patient and to assist each in understanding the other.
Over 120,000 interpreter/ patient service contacts are provided annually to limited English-proficient or Deaf and Hard of Hearing patients at all Hennepin Healthcare clinics, ED, inpatient units and ancillary services areas. Department staff provides interpretation in 21 languages, and contract staff extends that to over 50 languages.
Video interpreting is an on-demand, all-language remote interpreting system that will be part of our toolbox to better meet the unique language needs of our non-English speaking patients. This exciting new technology is an additional resource that will complement in-person and telephone interpreting.
Languages we serve
Interpreter services are available at Hennepin Healthcare in all languages, free of charge, to limited and non-English speaking patients. Languages provided on staff include: