nurse with a vaccine needle

Coronavirus (COVID-19) Information

The Health of Our Patients is Our Number One Priority

The health of our patients and our caregivers is our number one priority. While the virus is still circulating in our communities and is still contagious, Hennepin Healthcare is committed to being one of the safest places you can receive care. We understand the uneasiness everyone is still feeling and we are here to help everyone get through this, together.

About COVID-19

Prevention, symptoms, & treatment

Appointments & Procedures

e-visits, Video Visits and more

Changes on our campus

Visitor policies and entrances to use

Community Messages

Support from our providers

Frequently Asked Questions about COVID-19

COVID-19 is a novel virus that gives you a fever, makes you cough, and impacts your breathing. “Novel” means that this particular virus has never been seen before in human populations.

For information about COVID-19 visit the Minnesota Department of Health website

There are some key differences between flu and COVID-19. COVID-19 seems to spread more easily than flu and causes more serious illnesses in some people. It can also take longer before people show symptoms and people can be contagious for longer. Another important difference is there is a vaccine to protect against flu. There is currently no vaccine to prevent COVID-19.

Learn more on the CDC website “Similarities and Differences between Flu and COVID-19​”

If you have any COVID-19 symptoms, you should get tested right away and self-isolate until you receive your results. Read about COVID-19 guidance and information about how to get tested before coming in.

  • If you are caring for someone with COVID-19 at home or in a non-healthcare setting, follow this advice from the CDC to protect yourself and others. 
  • Dr. Krishnan Subrahmanian, from our Pediatrics Department, answers questions about caring for your family in our Community FAQ video.

If you are pregnant and have concerns related to COVID-19, visit one of our pregnancy and prenatal-specific FAQs:

Pregnancy-Related FAQ
Prenatal Care FAQ

We want you to know the ongoing steps we’ve been taking to increase everyone’s safety. Learn all about the changes we have put in place to make sure Hennepin Healthcare is a safe place for our patients, visitors and our staff – Your safety Our Priority.

Please remember that we continue to limit visitation at our facilities.

  • Already have a Video Visit scheduled?
    Find more information on the video visits page. View these instructions to help ensure a successful video visit with your provider:
    Video visit (English)
    Video visit (Spanish)
    Video visit (Somali)
  • Scheduling an e-visit
    If you need help with scheduling or access an e-visit visit our e-visit webpage

COVID-19 Resources

We have compiled a variety of state, national and local resources in multiple languages about topics like COVID-19, prevention, health concerns, mental wellness, and where to find support for food, housing, and other services.

Multilingual Resources - resources in multiple languages including Spanish, Somali, Hmong, ASL, and more.

COVID-19 Basic Needs Impact Survey

COVID-19 Basic Needs Impact Survey: Taking the pulse of the pandemic

COVID-19’s rapid arrival in Minnesota in March 2020 created many changes in our community. During this time, we created a phone-based survey to better understand the needs of our primary care patients, especially those at highest risk of poor outcomes, and to inform how we care for our community during COVID-19.

Between May 11-June 12, 2020, nearly 400 adult primary care patients reflected on their experiences with the arrival of COVID-19 and resulting social and economic impacts.