Coronavirus (COVID-19) Information
The Health of Our Patients is Our Number One Priority
The health of our patients and our caregivers is our number one priority. While the virus is still circulating in our communities and is still contagious, Hennepin Healthcare is committed to being one of the safest places you can receive care. We understand the uneasiness everyone is still feeling and we are here to help everyone get through this, together.
Prevention, symptoms, & treatment
Appointments & Procedures
e-visits, Video Visits and more
Changes on our campus
Visitor policies and entrances to use
Support from our providers
Frequently Asked Questions about COVID-19
COVID-19 is a novel virus that gives you a fever, makes you cough, and impacts your breathing. “Novel” means that this particular virus has never been seen before in human populations.
For information about COVID-19 visit the Minnesota Department of Health website
There are some key differences between flu and COVID-19. COVID-19 seems to spread more easily than flu and causes more serious illnesses in some people. It can also take longer before people show symptoms and people can be contagious for longer. Another important difference is there is a vaccine to protect against flu. There is currently no vaccine to prevent COVID-19.
Learn more on the CDC website “Similarities and Differences between Flu and COVID-19”
We want you to know the ongoing steps we’ve been taking to increase everyone’s safety. Learn all about the changes we have put in place to make sure Hennepin Healthcare is a safe place for our patients, visitors and our staff – Your safety Our Priority.
Please remember that we continue to limit visitation at our facilities.
- Already have a Video Visit scheduled?
Find more information on the video visits page. View these instructions to help ensure a successful video visit with your provider:
Video visitopens PDF file (English)
Video visitopens PDF file (Spanish)
Video visitopens PDF file (Somali)
- Scheduling an e-visit
If you need help with scheduling or access an e-visit visit our e-visit webpage
We have compiled a variety of state, national and local resources in multiple languages about topics like COVID-19, prevention, health concerns, mental wellness, and where to find support for food, housing, and other services.
Multilingual Resources - resources in multiple languages including Spanish, Somali, Hmong, ASL, and more.
COVID-19 Basic Needs Impact Survey
COVID-19 Basic Needs Impact Survey: Taking the pulse of the pandemic
COVID-19’s rapid arrival in Minnesota in March 2020 created many changes in our community. During this time, we created a phone-based survey to better understand the needs of our primary care patients, especially those at highest risk of poor outcomes, and to inform how we care for our community during COVID-19.
Between May 11-June 12, 2020, nearly 400 adult primary care patients reflected on their experiences with the arrival of COVID-19 and resulting social and economic impacts.