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Coronavirus (COVID-19) Information

Your health is our number one priority. We understand the uneasiness everyone is feeling and we are working hard to prevent the spread of the virus and to protect our patients, our staff, and our community. Hennepin Healthcare is committed to providing the information you need to stay healthy. Stay connected by visiting our Here for Life blog and Dr. David Hilden’s Healthy Matters “Doctors Diary".

About COVID-19

Prevention, symptoms, & treatment

Appointments & Procedures

e-visits, Video Visits and more

Changes on our campus

Visitor policies and entrances to use

Community Messages

Support from our providers

Frequently Asked Questions about COVID-19

COVID-19 is a novel virus that gives you a fever, makes you cough, and impacts your breathing. “Novel” means that this particular virus has never been seen before in human populations.

For information about COVID-19 visit the Minnesota Department of Health website

There are some key differences between flu and COVID-19. COVID-19 seems to spread more easily than flu and causes more serious illnesses in some people. It can also take longer before people show symptoms and people can be contagious for longer. Another important difference is there is a vaccine to protect against flu. There is currently no vaccine to prevent COVID-19.

Learn more on the CDC website “Similarities and Differences between Flu and COVID-19​”

The best thing you can do to protect yourself and your family from COVID-19 at this time is to stay home and isolate yourself, get rest, and stay hydrated. If you have any symptoms, get tested for COVID-19 and you should self-isolate until you receive your results.

Read about COVID-19 guidance and information about how to get tested before coming in.

  • If you are caring for someone with COVID-19 at home or in a non-healthcare setting, follow this advice to protect yourself and others. 
  • Subramanian from our Pediatrics Department answers questions about caring for your family in our Community FAQ video.

If you are pregnant and have concerns related to COVID-19, visit one of our pregnancy and prenatal-specific FAQs:

Pregnancy-Related FAQ
Prenatal Care FAQ

As our services resume, we want you to know the steps we’re taking to provide you with the highest quality care – all while keeping our patients, staff, and our communities safe. We can assure you that Hennepin Healthcare is among the safest places to receive your care.

Learn more on our Your Safety Our Priority webpage.

  • Already have a Video Visit scheduled?

Follow these easy instructions and watch this video to help ensure a successful video visit with your provider.

  • Scheduling an e-visit

If you need help with scheduling or access an e-visit visit our e-visit webpage

Hennepin Healthcare is starting to vaccinate patients who are 65 years old and older, according to the latest guidelines from the Minnesota Department of Health. Hennepin Healthcare clinic patients 65 years old and older can expect to receive a telephone call, MyChart message, or text over the next few weeks with instructions about how to schedule your appointment. This will take several weeks, so please be patient as we expand along with the availability of vaccinations.  For more information about the COVID-19 vaccine, visit our COVID-19 Vaccine page.

COVID-19 Resources

We have compiled a variety of state, national and local resources in multiple languages about topics like COVID-19, prevention, health concerns, mental wellness, and where to find support for food, housing, and other services.

Multilingual Resources - resources in multiple languages including Spanish, Somali, Hmong, ASL, and more.

COVID-19 Basic Needs Impact Survey

COVID-19 Basic Needs Impact Survey: Taking the pulse of the pandemic

COVID-19’s rapid arrival in Minnesota in March 2020 created many changes in our community. During this time, we created a phone-based survey to better understand the needs of our primary care patients, especially those at highest risk of poor outcomes, and to inform how we care for our community during COVID-19.

Between May 11-June 12, 2020, nearly 400 adult primary care patients reflected on their experiences with the arrival of COVID-19 and resulting social and economic impacts.

Sharing the Caring

Send a special note to the care providers on the front lines. Each day we will post your messages on the Sharing the Caring webpage and share them on our social media channels.

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