Patient Stories


I had a planned induction which didn’t go as planned so I had to get an unplanned C-section. My husband and I were both anxious and I was truly scared, however, the moment I was taken to the Labor and delivery operating room, I was showered with so much love, care, and empathy by all…

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Juma M.

When a person is facing the challenges of debilitating painful symptoms, in many cases staring mortality directly in the face, empathetic caregivers can make all the difference in the world. Such a confrontation with our own frailty is beyond frightening, both for patients and their families. The overworked and underpaid nurses, aides, and doctors at…

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Bernardson Ellen

E. Bernardson

I was a young nurse in 1978 working on 41A, the dialysis intensive care unit. It was a challenging, exciting time here at HCMC in renal disease treatment. I was proud to be at HCMC where we served a 5 state area for acute renal care and dialysis. Hepatitis was very common in the patient…

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Lincoln H.

My son Lincoln started OT with Sarah about a year ago. I brought him in specifically to work on his writing, but Sarah did so much more with him. After her initial assessment, we talked about his ability to scale problems, process his frustrations, and even coordination. All things I hadn’t realized were challenging for…

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cardiac patient with tech

John G.

John Grudnowski is a 44-year-old marketing executive who works out 3-4 times a week. He had no apparent risk factors for a heart attack, but on May 22, 2021, that’s exactly what he experienced while living for a short time in Costa Rica. “I had just completed one of my workouts with a personal trainer…

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jerry m with ems staff

J. Martin

When Jerry Martin got on his bike for his usual morning ride from Victoria to Shorewood this past June, it seemed like another routine trip to the South Shore Senior Center for a morning filled with coffee and laughter with his friends. But it soon became clear to the retired Marine Lieutenant Colonel and Vietnam…

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Carla D.

As an an employee and patient of Hennepin Healthcare I go to the Specialty Center for all my healthcare needs.  Yesterday I had an appointment in the Eye Clinic for a routine eye exam.  I was pleasantly welcomed with a smile by Jeff the Technologist who was to perform my exam.  I have had eye…

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baby boy feet

Abigail J.

I want to share my heartfelt thanks to Claudia Beck, a doula with Hennepin Healthcare for guiding me through the birth of my son on May 1. Prior to meeting Claudia, I was not aware of the role of a doula. She was so knowledgeable, friendly, comforting and helpful on one of the most difficult…

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l kallman running by lake, running injury, plantar fasciitis, foot brace, treatment for foot pain, foot arch pain

L. Kallman

I’ve always been a runner. It’s the only activity that really makes me feel like I’ve had a good workout. But after a long run around the lake, I started to get a pain in the arch of my left foot. I thought maybe I needed to do more stretching, and I checked runners’ websites…

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L. Larson

I just wanted to share my appreciation for Angela Reed. She was an incredible help to me through a difficult recovery after having my baby, and through my second pregnancy and postpartum as well. Angela was incredibly kind, compassionate, knowledgeable, and so skilled as a physical therapist. I cannot say enough how much I appreciate…

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dan b patient stories

Dan B.

I have seen both Meghan and Katie in the ENT Clinic for an ear problem and they have not only been able to help me when others couldn’t, but they were both so nice and made sure I felt ‘right’ before I left. Even though they are out of my network, I will still come…

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paramedics with patient in ambulance

Two paramedics save the day

Two paramedics arrived at my partner’s house responding to a 911 call. They were both fantastic, and the woman first responder was particularly amazing! Her clear, calm demeanor with my partner (who appeared to be having a stroke that was affecting her speech) was so very appreciated. I’d love the opportunity to thank that very…

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ivy r patient stories

Ivy R.

When my daughter, Ivy was 12 she was hit by a car while riding her bike and suffered traumatic injury to her right leg. Recovery at Hennepin Healthcare saw good days and bad days and was lengthy and tricky. Fast forward five years, and Ivy is thriving. Ivy is a senior at Anoka High School…

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Phil G.

I wanted to take a moment to ask you to thank the staff at the HCMC clinic. I was in to have a COVID test on Monday, August 3rd after a terrible weekend suffering a high fever and other symptoms. My doctor recommended a test and I had heard HCMC was able to return results…

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holistic candle stones water lily, heals on wheels, chronic pain management, holistic pain management, integrative pain management, alternative strategy for pain, integrated primary care, alternative primary care, holistic primary care, therapeutic tools, mind body techniques

Anita E.

As I sat in the exam room waiting for my visit with Dr. Tara Gustilo, I was a bit nervous. I had scheduled an appointment to discuss starting acupuncture sessions for the pain I was experiencing. A physical therapist had told me that Dr. Gustilo was a doctor that trained in acupuncture and she might…

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ker x baby patient stories

Ker X.

The Nurse Midwives at Brooklyn Park Clinic have always impressed me. I’m sure you know, trust is not easily built with people beyond your family. The Nurse Midwives mean more to me than just a relationship between providers and patients. To me, they are a part of my family. While in labor, I was afraid…

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JC jumping for joy on baseball field


This past spring I went outside to play catch with my teenage son. After a few throws, my right shoulder wouldn’t get loose. It just didn’t feel right. As an athlete my entire life, you just know when something is a little off with your equipment. This troubled me because I still enjoy pitching competitively…

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preemie newborn boy

Melinda V.

My care team at the Birth Center gave wonderful care when I had my premature son in 2017. In all honesty, I expected nothing less. Just a year before, I was at the Birth Center giving birth to my stillborn son. The care rallied around me – giving me space, gentle care, their heartfelt sympathy,…

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Anni wearing a mask

Anni D.

Working in healthcare for the past 15 years has given me the opportunity to see and experience many clinic campuses. When asked, I have and will continue to promote Whittier and of course, my physician Dr. Susan Haddow who is remarkable! I recently drove 80 miles to come down just for lab work and couldn’t…

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